1) What is www.theindianmall.com?

www.theindianmall.com is an online mall with loads of online activities. It has a Shopping, Services to India, Gifts to India and Gift Globally sections.

 2) What are the types of products displayed on Theindianmall.com?

The products displayed Theindianmall.com has been chosen after extensive research. They include sweets to mobiles, garments to perfumes, flowers to cake and much more. In short you think of the product and we have it on our site, be it for shopping or for gifting your dear ones.

 3) What is the policy of Theindianmall.com in case of services?

It provides world-class service to its customer to deliver the shopped products and gifts. Shopped products are packed properly and delivered through reliable couriers. And the gifts which are sent through us are wrapped with your love and affection and delivered securely to your loved ones in India and abroad.

 4) Why shop here?

www.theindianmall.com is an online mall which is serving customers to shop, send gifts to India and abroad since October 2006. Theindianmall.com comprises of wide range of flowers, cakes, handmade items, garments, gifts for all occasions like Diwali, Bhai-dooj, New Year, Christmas etc. Theindianmall.com team spend their time and energy to choose best quality products for our dearly customers with a personal touch. We send email confirmation once we receive order and when we deliver order. We also make sure by calling destination that your order has been received in good conditions. We have CCaveneue as our online payment processor which provide verisign security through secure socket layer (SSL). We do our best to satisfy customer. Please give us a chance to serve you better.

 5) How can I shop using www.theindianmall.com?

Theindianmall.com serves delivery of shopped products to all major locations of India. We also try to deliver the products which are not present in our list. So just visit our shopping section and select the items that interest you. Use our check out procedure to buy those items and get it delivered to your doorstep in India.

 6) How can I send Services to India using www.theindianmall.com?

We specialize in delivery of Services to India. If you are residing far off from India and want to provide distinctive services for delivering medicines, house hold goods, offering Prasads at all major temples, making arrangement for air/rail/bus tickets for journeys, arrangement for a visit to doctors or other such specialized services to your relatives or loved ones residing in India, we offer the same at realistic fares. You can find out our contact details on our Contact Us page.

 7) How can I send gift to India using www.theindianmall.com?

Theindianmall.com serves delivery of gifts in All India basis. Please check out the list of delivery cities in India to find out your place of delivery. We also try to deliver the products which are not present in our list. Use our check out procedure to buy gifts online and send to loved ones in India.

 8) How can I send gifts to Abroad using www.theindianmall.com?

Theindianmall.com serves delivery of gifts in many countries. Please check out the list of delivery countries to find out your delivery country. Use our check out procedure to buy gifts online and send to it to your loved ones living abroad.

 9) What is checkout procedure on www.theindianmall.com?

Choose your gift/shopping item among the unique and variety of gift/shopping item range provided by Theindianmall.com team. Add item to your cart and give us yours and receivers information. Using our payment gateway you can make payment with Credit Card or the banks listed on the website. Allow us at least 3-4 days to deliver your gift. We will deliver your gift wrapped with your love and emotions through the best carriers available in India in shortest possible time.

 10) How much shipping and handling charges cost me?

Shipping charges are displayed in all the products of the shopping section. You do not have to pay any thing extra for Gifts to India and Gift globally Sections. Prices shown for gift include shipping and handling charges.

 11) What if I want to send greeting card with my gift?

Other website charges extra for a greeting card. Theindianmall.com is sending free greeting card with each order. Please provide us your personal message in shipping instruction. If in any case customer does not provide any message to be written in greeting card, we will write a general message from your side to the recipient, such as best wishes etc.

12) What is the pricing policy?

We give user lowest price guarantee. We dare to say that our prices will be much lesser than that you find on other websites

13) How long it will take to deliver my product/gift?

We ask our customer to give us at least 3-4 days time to ship the product. But it will be best of our interest that customer should give us a week at least before delivery date.

14) How much my credit card information is secure on Theindianmall.com?

We use 128bit SSL (Secure Socket Layer) encryption. We do not ask or store your credit card information on our website. For payment we will take you to secure payment gateway which is Verisign certified through secure socket layer

15) What if I need to contact customer service at Theindianmall.com?

Please send us Email for all your enquiries. We will reply within 24 hours of working days. If you have urgent query, please call us at +91 - 9825366832 in India or send us Email at info@theindianmall.com.

16) How my gift will reach to the recipient?

Theindianmall.com uses best available carries such as Professional Couriers, First flight etc. But in some cases we also send your gift by our local carrier or India postal service (Speed-post or Registered mail). It depends upon the remoteness of shipping address.

17) What are terms and conditions which I need to know?

Please click terms and conditions to read.

18) What if I could not find answer of my question here?

Please send us Email with your query at info@theindianmall.com.